RealAuPair

Support case

Tell us what needs fixing.

Choose the route that matches the problem. The case keeps its ID, status and reason-bearing history.

Lost access to the account email

Complete these only for account recovery. Profile facts alone are not accepted. Two different pre-existing account records must match and two authorized people must approve any change.

Evidence 1
Evidence 2

Do not include passwords, authenticator secrets, full payment-card numbers or identity-document images.